Shipping policy
At Kids Blooms (“we,” “our,” or “us”), we strive to deliver your order quickly, securely, and affordably. This Shipping Policy outlines our shipping practices, timelines, and responsibilities when you purchase products from our website, [Insert Website URL].
By placing an order with us, you agree to the terms outlined in this policy.
1. Processing Time
-
Orders are processed within 5-7 business days after payment is confirmed.
-
Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email after your order is placed and a shipping notification email once dispatched.
2. Shipping Methods & Carriers
We partner with trusted carriers, which may include:
-
USPS
-
UPS
-
FedEx
- DHL
Carrier selection may vary depending on your location and order size.
3. Estimated Delivery Times
- Standard Shipping: 5-7 business days
Please note: Delivery times are estimates only. Unexpected delays (e.g., weather, carrier disruptions) may extend delivery times.
4. Shipping Rates
- Standard Shipping: Flat rate or calculated at checkout]
5. International Shipping
-
International customers are responsible for customs duties, taxes, and import fees.
- Delivery times vary by destination.
6. Order Tracking
- You will receive a tracking number once your order ships.
7. Undeliverable & Refused Packages
If a package is returned as undeliverable or refused:
-
Customers are responsible for reshipping fees.
- If you do not wish to reship, we may refund the order minus original shipping costs.
8. Lost or Stolen Packages
-
Once marked as “Delivered” by the carrier, we are not responsible for lost/stolen packages.
- Please contact the carrier directly to file a claim.
9. Address Accuracy
-
Customers must provide a complete and accurate shipping address at checkout.
- We are not liable for delivery errors due to incorrect or incomplete addresses.
10. Split Shipments
Orders may ship in multiple packages depending on product availability. No extra shipping fee applies for split orders.
11. Damaged Packages
If your order arrives damaged:
-
Take photos of the package and damaged products.
-
Contact us at [Insert Contact Method] within [X days] of delivery.
- We will assist with a replacement or refund.
12. Returns Due to Shipping Issues
-
Shipping fees are non-refundable.
-
Customers may be responsible for return shipping on refused/undeliverable orders.
- See our [Returns & Refund Policy] for more details.
13. Holiday Shipping Deadlines
During holidays or peak seasons, delivery times may be longer. We will post cut-off dates on our Site to help ensure timely delivery.
14. Customer Support
For shipping questions, please contact us:
Email: support@kidsblooms.com